.prepare-request {
  border-top: 1px solid rgba(23, 25, 22, .15);
  background:
    linear-gradient(90deg, transparent 0, transparent calc(100% - 1px), rgba(23, 25, 22, .035) calc(100% - 1px)) 0 0 / 96px 100%,
    var(--paper);
}

.request-guide {
  --request-muted: #66685f;
  --request-line: rgba(23, 25, 22, .15);
  --request-line-strong: rgba(23, 25, 22, .28);
  --request-paper-light: #f8f5ec;
  --request-display: var(--hero-headline);
  --request-body: "Inter", "Avenir Next", "Helvetica Neue", sans-serif;
  --request-ease: cubic-bezier(.22, 1, .36, 1);
  display: grid;
  gap: clamp(38px, 5.5vw, 72px);
  width: min(calc(100% - 48px), 1280px);
  margin: 0 auto;
  padding: clamp(64px, 7vw, 96px) 0 clamp(60px, 7vw, 90px);
  color: var(--ink);
  font-family: var(--request-body);
}

.request-guide button { font: inherit; }

.request-guide__head {
  display: grid;
  grid-template-columns: minmax(0, 1.25fr) minmax(260px, .75fr);
  align-items: end;
  gap: clamp(28px, 6vw, 92px);
}

.request-guide__title {
  display: grid;
  gap: 14px;
}

.request-guide__kicker {
  margin: 0;
  color: var(--signal);
  font-family: var(--mono);
  font-size: .68rem;
  font-weight: 700;
  letter-spacing: .08em;
  line-height: 1.3;
  text-transform: uppercase;
}

.request-guide__title h2 {
  max-width: 15ch;
  margin: 0;
  font-family: var(--request-display);
  font-size: clamp(2.1rem, 4vw, 3.75rem);
  font-weight: 700;
  letter-spacing: -.042em;
  line-height: .99;
}

.request-guide__intro {
  display: grid;
  gap: 15px;
  max-width: 54ch;
  padding: 4px 0 3px clamp(18px, 3vw, 32px);
  border-left: 1px solid var(--request-line-strong);
}

.request-guide__intro p {
  margin: 0;
  color: var(--request-muted);
  font-size: .9rem;
  line-height: 1.68;
}

.request-guide__intro strong {
  color: var(--ink);
  font-weight: 650;
}

.request-guide .desktop-guide {
  --active-step: 0;
  display: grid;
  gap: 0;
  padding: clamp(26px, 3vw, 38px) clamp(22px, 4vw, 52px) 0;
  border-top: 1px solid var(--request-line-strong);
  border-bottom: 1px solid var(--request-line-strong);
  background: rgba(248, 245, 236, .58);
}

.request-guide .desktop-guide__meta {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  margin-bottom: 20px;
  color: var(--request-muted);
  font-family: var(--mono);
  font-size: .65rem;
  font-weight: 700;
  letter-spacing: .055em;
  line-height: 1.4;
  text-transform: uppercase;
}

.request-guide .desktop-guide__meta span:last-child {
  color: var(--signal);
  text-align: right;
}

.request-guide .guidance-track {
  position: relative;
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  isolation: isolate;
}

.request-guide .guidance-track::before,
.request-guide .guidance-track::after {
  position: absolute;
  z-index: -1;
  top: 46px;
  left: 12.5%;
  height: 1px;
  content: "";
  pointer-events: none;
}

.request-guide .guidance-track::before {
  right: 12.5%;
  background: var(--request-line-strong);
}

.request-guide .guidance-track::after {
  width: calc(var(--active-step) * 25%);
  height: 2px;
  background: var(--signal);
  transform: translateY(-.5px);
  transition: width 360ms var(--request-ease);
}

.request-guide .guidance-tab {
  position: relative;
  display: grid;
  grid-template-rows: 17px 28px minmax(54px, auto);
  justify-items: center;
  gap: 9px;
  min-width: 0;
  padding: 0 clamp(8px, 1.7vw, 21px) 25px;
  border: 0;
  color: var(--request-muted);
  background: transparent;
  text-align: center;
  cursor: pointer;
  touch-action: manipulation;
  transition: color 220ms ease, transform 180ms var(--request-ease);
}

.request-guide .guidance-tab:hover,
.request-guide .guidance-tab:focus-visible,
.request-guide .guidance-tab[aria-selected="true"] {
  color: var(--ink);
}

.request-guide .guidance-tab:active { transform: scale(.985); }

.request-guide .guidance-tab:focus-visible {
  outline: 2px solid var(--signal);
  outline-offset: 5px;
}

.request-guide .guidance-tab__number {
  font-family: var(--mono);
  font-size: .66rem;
  font-weight: 700;
  letter-spacing: .075em;
  line-height: 1;
}

.request-guide .guidance-tab__marker {
  position: relative;
  display: block;
  width: 14px;
  height: 14px;
  margin-top: 2px;
  border: 1px solid var(--request-line-strong);
  border-radius: 50%;
  background: var(--request-paper-light);
  box-shadow: 0 0 0 6px var(--request-paper-light);
  transition: border-color 220ms ease, background-color 220ms ease, transform 260ms var(--request-ease);
}

.request-guide .guidance-tab:hover .guidance-tab__marker,
.request-guide .guidance-tab:focus-visible .guidance-tab__marker {
  border-color: var(--ink);
  transform: scale(1.14);
}

.request-guide .guidance-tab[aria-selected="true"] .guidance-tab__marker {
  border-color: var(--signal);
  background: var(--signal);
  transform: scale(1.18);
}

.request-guide .guidance-tab__title {
  max-width: 19ch;
  font-family: var(--request-display);
  font-size: clamp(.89rem, 1.3vw, 1.08rem);
  font-weight: 700;
  letter-spacing: -.022em;
  line-height: 1.17;
}

.request-guide .guidance-panels {
  min-height: 142px;
  border-top: 1px solid var(--request-line);
}

.request-guide .guidance-panel {
  display: grid;
  grid-template-columns: 66px minmax(190px, .42fr) minmax(0, 1fr);
  align-items: center;
  gap: clamp(20px, 4vw, 58px);
  min-height: 141px;
  padding: 24px 0 27px;
  animation: request-guide-panel-in 360ms var(--request-ease) both;
}

.request-guide .guidance-panel[hidden] { display: none; }

.request-guide .guidance-panel__number {
  align-self: start;
  padding-top: 4px;
  color: var(--signal);
  font-family: var(--mono);
  font-size: .72rem;
  font-weight: 700;
  letter-spacing: .08em;
  line-height: 1;
}

.request-guide .guidance-panel h3 {
  margin: 0;
  font-family: var(--request-display);
  font-size: clamp(1.2rem, 2vw, 1.72rem);
  letter-spacing: -.03em;
  line-height: 1.08;
}

.request-guide .guidance-panel p {
  max-width: 68ch;
  margin: 0;
  color: var(--request-muted);
  font-size: clamp(.87rem, 1.15vw, .97rem);
  line-height: 1.72;
}

.request-guide .mobile-guide { display: none; }

@keyframes request-guide-panel-in {
  from { opacity: 0; transform: translateY(7px); }
  to { opacity: 1; transform: translateY(0); }
}

@keyframes request-guide-mobile-open {
  from { opacity: 0; transform: translateY(-5px); }
  to { opacity: 1; transform: translateY(0); }
}

@media (max-width: 900px) {
  .request-guide__head {
    grid-template-columns: minmax(0, 1fr) minmax(235px, .62fr);
    gap: 34px;
  }

  .request-guide .guidance-tab { padding-inline: 6px; }

  .request-guide .guidance-tab__title {
    max-width: 17ch;
    font-size: .9rem;
  }

  .request-guide .guidance-panel {
    grid-template-columns: 48px minmax(170px, .45fr) minmax(0, 1fr);
    gap: 24px;
  }
}

@media (max-width: 760px) {
  .prepare-request { background: var(--paper); }

  .request-guide {
    width: min(calc(100% - 28px), 680px);
    gap: 32px;
    padding: 48px 0 58px;
  }

  .request-guide__head {
    grid-template-columns: minmax(0, 1fr);
    gap: 24px;
  }

  .request-guide__title h2 {
    max-width: 16ch;
    font-size: clamp(2rem, 10vw, 3rem);
  }

  .request-guide__intro {
    max-width: 62ch;
    padding: 1px 0 1px 17px;
  }

  .request-guide .desktop-guide { display: none; }

  .request-guide .mobile-guide {
    display: block;
    border-top: 1px solid var(--request-line-strong);
    border-bottom: 1px solid var(--request-line-strong);
  }

  .request-guide .mobile-guide__meta {
    display: grid;
    grid-template-columns: auto minmax(0, 1fr);
    gap: 15px;
    padding: 17px 0 18px;
    border-bottom: 1px solid var(--request-line);
    color: var(--request-muted);
    font-family: var(--mono);
    font-size: .62rem;
    font-weight: 700;
    letter-spacing: .05em;
    line-height: 1.45;
    text-transform: uppercase;
  }

  .request-guide .mobile-guide__meta span:first-child { color: var(--signal); }

  .request-guide .mobile-step {
    position: relative;
    border-bottom: 1px solid var(--request-line);
  }

  .request-guide .mobile-step:last-child { border-bottom: 0; }

  .request-guide .mobile-step::before {
    position: absolute;
    top: 0;
    bottom: 0;
    left: 18px;
    width: 1px;
    background: var(--request-line-strong);
    content: "";
    pointer-events: none;
  }

  .request-guide .mobile-step:first-of-type::before { top: 29px; }
  .request-guide .mobile-step:last-child::before { bottom: calc(100% - 29px); }

  .request-guide .mobile-step__button {
    position: relative;
    display: grid;
    grid-template-columns: 37px minmax(0, 1fr) 18px;
    align-items: center;
    gap: 11px;
    width: 100%;
    min-height: 70px;
    padding: 12px 0;
    border: 0;
    color: var(--request-muted);
    background: transparent;
    text-align: left;
    cursor: pointer;
    touch-action: manipulation;
    transition: color 220ms ease;
  }

  .request-guide .mobile-step__button:hover,
  .request-guide .mobile-step__button:focus-visible,
  .request-guide .mobile-step__button[aria-expanded="true"] {
    color: var(--ink);
  }

  .request-guide .mobile-step__button:focus-visible {
    outline: 2px solid var(--signal);
    outline-offset: 3px;
  }

  .request-guide .mobile-step__marker {
    position: relative;
    z-index: 1;
    width: 11px;
    height: 11px;
    margin-left: 13px;
    border: 1px solid var(--request-line-strong);
    border-radius: 50%;
    background: var(--paper);
    box-shadow: 0 0 0 5px var(--paper);
    transition: background-color 220ms ease, transform 260ms var(--request-ease);
  }

  .request-guide .mobile-step__button[aria-expanded="true"] .mobile-step__marker {
    border-color: var(--signal);
    background: var(--signal);
    transform: scale(1.16);
  }

  .request-guide .mobile-step__heading {
    display: grid;
    gap: 5px;
  }

  .request-guide .mobile-step__number {
    font-family: var(--mono);
    font-size: .62rem;
    font-weight: 700;
    letter-spacing: .07em;
  }

  .request-guide .mobile-step__title {
    font-family: var(--request-display);
    font-size: .96rem;
    font-weight: 700;
    letter-spacing: -.02em;
    line-height: 1.18;
  }

  .request-guide .mobile-step__icon {
    position: relative;
    width: 14px;
    height: 14px;
  }

  .request-guide .mobile-step__icon::before,
  .request-guide .mobile-step__icon::after {
    position: absolute;
    top: 6px;
    left: 1px;
    width: 12px;
    height: 1px;
    background: currentColor;
    content: "";
    transition: transform 240ms var(--request-ease);
  }

  .request-guide .mobile-step__icon::after { transform: rotate(90deg); }

  .request-guide .mobile-step__button[aria-expanded="true"] .mobile-step__icon::after {
    transform: rotate(0deg);
  }

  .request-guide .mobile-step__panel {
    margin: -2px 0 0 48px;
    padding: 0 30px 22px 0;
    animation: request-guide-mobile-open 300ms var(--request-ease) both;
  }

  .request-guide .mobile-step__panel[hidden] { display: none; }

  .request-guide .mobile-step__panel p {
    max-width: 58ch;
    margin: 0;
    color: var(--request-muted);
    font-size: .86rem;
    line-height: 1.68;
  }
}

@media (prefers-reduced-motion: reduce) {
  .request-guide *,
  .request-guide *::before,
  .request-guide *::after {
    animation-duration: .01ms !important;
    animation-iteration-count: 1 !important;
    transition-duration: .01ms !important;
  }
}